Disclosure based on the Specified Commercial Transactions Act

Distributor

Wise Market

Operation Manager

Yuta Anazawa

Location of business

〒1530064

3-10-34-507 Shimomeguro, Meguro-ku, Tokyo

Business contact information

050-5472-6022

Business hours, shop information, etc.

Inquiry hours: 9:00-18:00
Closed: Saturdays, Sundays, and holidays
Email: info@eu4ria.jp
Official LINE: https://lin.ee/P4SHZtM
*For inquiries, please use the message form on the site or our official LINE.

Sales price

Sales prices include tax.
Domestic shipping fee: 770 yen *Okinawa 1500 yen International shipping fee: Varies by country. Shipping fees will be reflected at the time of ordering.
Free shipping for purchases over 15,000 yen (domestic only).

Payment method and timing

・Credit card payment (VISA/MASTER/AMEX)
・Apple Pay
・Google Pay
・Shop Pay
・PayPay
・au PAY
・Bank transfer
・Cashless payment (PayPay/Rakuten Pay)
・Convenience store payment (Lawson/Family Mart/Seico Mart/Daily/Ministop)
・Pay later

Product delivery time

・Normal products will be shipped on the same day if the order and payment is received by 3:00 PM. *Other non-eligible products are excluded.

- For pre-order items, we will deliver your product within 7-20 business days (excluding Saturdays, Sundays, and holidays) after confirming your payment.

・If you purchase a regular product and a pre-order product at the same time, please note that the shipping date and time will be the same as the pre-order product.

Orders placed before 3:00 PM on a business day will be considered for the same day, and orders placed after that will be processed on the next business day.

・We cannot accept requests for delivery date, delivery time, or delivery to a designated location. Thank you for your understanding.

・After the tracking number is updated, you can specify the date and time of delivery yourself. Sagawa Express Smart Club

・Please note that the delivery date may be delayed in the following cases.

・When a product is reordered due to a defect found during inspection ・When there is a delay in production ・When an order is placed on a company holiday or outside of delivery hours before a holiday ・When an order is placed during a temporary company closure, the New Year's holiday, or a long vacation ・When an order is placed due to delivery congestion or bad weather, etc.

・If the item is out of stock

If we are unable to deliver the product you requested, we will contact you to advise you of the next steps. At that time, we will either cancel your order or offer you an alternative product.

Returns Policy

Please note that we cannot accept returns or refunds due to customer convenience.
For return conditions, please see our FAQ and Refund Policy. Please see.