Refund Policy

Return Policy

Unless there is a defect in the product, we cannot accept cancellations, returns or exchanges after an order has been confirmed.
In the unlikely event that we have delivered a defective product, please contact us and we will replace it immediately.

*Please note that we cannot cancel your order even if you have not yet received a shipping notification by email, as we have already arranged for the item to be in stock.

Return/exchange eligible items (defective products)

• The product is defective (torn, holed, broken/missing parts, etc.)
• There are noticeable stains or large spots on the product
• The product you received is different from the one you ordered (including the wrong color/size)
• The product specifications (dimensions, etc.) are clearly different from those listed on the product page.

• Purchaser's name
• Your order number (starting with #) (listed in the email)
• Details of the defective product
• Photo of the defect
• A photo of the barcode sticker on the individual packaging bag that the product came in

Not eligible for return or exchange

• Inconspicuous areas such as the lining, fraying, scratches, stains, improper thread finishing, etc. that do not affect use.
• Iron-on repairs wrinkles and creases
• Order mistakes due to customer carelessness
• The color and size are different from what I imagined
• What to wear when going out
• Already washed
• Items that have been delivered more than 3 days ago
• No name tags, plastic bags the products came in, etc.